BitPay Card Review
The BitPay Card is a crypto debit card that enables cardholders to spend their crypto assets on everyday purchases wherever Visa is accepted. The card is issued by Metropolitan Commercial Bank and is currently only available to United States residents.
Pros and Cons
- High Account Limits - BitPay’s daily deposit limit is $10,000, while the overall deposit limit is $25,000 per card. The spending maximum is $10,000 per day—this is relatively high when compared with other crypto card options.
- US Availability - The BitPay Card is one of the few crypto debit cards available to Americans. ACH and direct deposit are both supported.
- Low Domestic Fees - BitPay’s fees are quite low for ATM withdrawals and daily purchases within the US.
- Regional Availability - The BitPay Card is not available to users outside of the US. This is disappointing, as the company pledged to offer the first prepaid debit card available in 131 countries.
- Customer Complaints - Some BitPay customers have cited a lack of customer support for fraudulent card charges.
- Dormancy Fee - BitPay is one of the few crypto debit card issuers to charge an inactive cardholder fee.
BitPay Card Overview
|Issuing Exchange||Not issued by an Exchange|
|Virtual Card Support|
|Available in US|
|Card Delivery||7-10 Business Days|
|Crypto-to-Fiat Fees||Varies 0.5%-1%|
|Top Up Assets||ETH, XRP, BTC, BCH|
|Top Up Stablecoins||USDC, GUSD, PAX|
|Top Up Methods||Crypto Deposit, Direct Deposit, ACH Credit|
|Issuing Bank||Metropolitan Commercial Bank|
|Benefits & Rewards||No Rewards|
Benefits & Rewards
BitPay does not currently offer any rewards or benefits for cardholders.
BitPay Card Notable Fees and Limits
Physical Card Issuance
Virtual Card Issuance
$5.00 after 90 Days of No Use
BitPay Card Spending Limits
Daily Top Up
How to Get the Card
In order to qualify for a BitPay Card, eligible applicants are required to request a card through the BitPay website. The card is currently being revamped—the new version requires applicants to sign up for a waitlist.
Once available, the card application process is as follows:
- Eligible applicants sign up for a BitPay account or log in using their existing account.
- The BitPay Card is subject to standard US banking laws. This means that each user must verify their identity before receiving a card. The company requires users to provide the following information: full name, address of residence (no PO boxes), date of birth, phone number, and social security number.
- BitPay charges a physical card issuance fee of $9.95. Applicants must pay this fee using one of BitPay’s supported crypto assets, as fiat issuance fee payments are not accepted. An additional issuance fee of $2.95 is charged for each non-reloadable virtual debit card account.
- The BitPay Card takes 7-10 business days to arrive in the mail. If an approved applicant hasn’t received their BitPay Card after 10 business days, the company recommends calling their Cardholder Services team.
- Applicants can track the status of their card orders via the Where is my BitPay Card tool by entering their corresponding email address and card order reference number.
Although BitPay has a mobile app available on iOS and Android, the BitPay website is the easiest option for card registration, card activation, and fund deposits.
Once a cardholder receives their BitPay Card in the mail, it can be easily activated via the BitPay website:
- Go to bitpay.com/visa/activate
- Provide your card number, expiration date, and the 3-digit CVV number located on the back of your card.
Adding Fiat & Crypto Assets
Fiat: To set up direct deposit, cardholders can retrieve their account number and routing number by calling the Cardholder Services team. To receive payments via direct deposit, ask your employer to set up automatic payments to your BitPay Card. BitPay charges no additional fees for direct deposits.
Cardholders who wish to deposit USD to their BitPay Card via an ACH transfer need to provide their account number and routing number to the crediting service. To initiate an ACH transfer, users can select a third party payment processor such as Western Union, Walmart, CVS Pharmacy, Rite Aid, Walgreens, and other participating retailers. Fees for ACH deposits vary by location and can amount to $4.95 per deposit. BitPay charges an additional fee of $5 for ACH deposits.
Crypto Assets: Cardholders are charged a standard miner fee and BitPay’s “Network Cost Fee” when paying any BitPay invoice. To add funds to a BitPay Card balance with crypto assets, users can log in to a cardholder account and select “Add Funds”. From there, they can enter a dollar amount and receive their invoice.
Withdrawing Crypto Assets and Fiat Currency
The BitPay Wallet crypto asset balance is loaded to the card once the cardholder pays the invoice. All crypto assets are converted to USD when sent to the BitPay Card and cannot be withdrawn to an external crypto asset wallet. Cardholders can withdraw fiat currency at ATMs.
How to Use the Card
Using the BitPay Card for purchases is comparable to using traditional debit cards, with only a few slight differences.
A BitPay Card transaction works like this:
- The cardholder deposits crypto assets or USD to their BitPay account.
- If the cardholder deposits crypto assets, BitPay will automatically convert their funds to USD.
- The cardholder spends funds online or in-store at any Visa-approved merchant.
- Visa verifies that there are sufficient funds available to complete the transaction.
- The merchant receives payment in their local fiat currency (e.g. EUR, USD, or GBP).
BitPay Card Alternatives
|Supported Currency||USD||EUR, GBP||EUR, GBP|
|Physical Card Issuance Fee||$9.95||$4.95||Free|
|Domestic ATM Fee||$2||1%||$1.75|
|Crypto-to-Fiat Fees||Varies 0.5%-1%||2.49%||1%|
|International Transaction Fee||3%||3%||3%|
|Mobile Wallets||Google Pay||Google Pay, Apple Pay|
|Available Regions||U.S||UK & EEA||UK EEA & SG|
Frequently Asked Questions
Is the BitPay Card available to United States residents?
Yes. The BitPay Card is currently available to US residents.
Does BitPay have account limits?
Yes. BitPay has the following account limits:
- Daily Spending: $10,000
- Monthly Spending: No Limit
- Yearly Spending: No Limit
- Daily ATM: $1,500
- Card Balance: $25,000
- Daily Top Up: $10,000
What fees are associated with using the BitPay Card?
For transactions within the US, BitPay Card fees are low compared to other crypto debit cards. BitPay’s highest fees apply to international transactions. Cardholders paying merchants in any currency besides USD will be charged a foreign exchange (FX) fee of 3%. BitPay charges an additional $3.00 per withdrawal at international ATMs.
Does BitPay report card activity to the IRS?
No. BitPay does not report debit card activity to the IRS. IRS reporting only applies to merchants who use additional BitPay services and reach threshold requirements.
Is the BitPay Card safe?
The BitPay Card is considered to be relatively secure. Some cardholders have complained on social media sites that the company is unresponsive to reports of fraudulent card charges. BitPay Cards are generally protected from fraudulent charges by the cardholder’s signature and PIN code. Two-factor authentication (2FA) is available through Google Authenticator. The BitPay Card is not linked to personal bank information or other financial accounts.
How do I contact BitPay customer service?
You may contact the Cardholder Services team at 1-888-333-9446. The team can be reached from 8 AM to 10 PM ET Monday through Friday, and 9 AM ET to 6 PM ET on weekends.
Does the BitPay Card have a mobile app?
Yes. The BitPay Card has a mobile app available on iOS and Android.
Conclusion: Is The BitPay Card Worth It?
In May 2016, BitPay launched the BitPay Visa Prepaid Debit Card as the first prepaid Visa debit card available to Bitcoin users in all 50 US states. Little progress has occurred since the initial launch.
As of mid-2020, the BitPay Card is clearly a work in progress, especially considering that active registration is no longer available. The company currently has a waitlist signup for users interested in the updated version of the card.
The BitPay Card’s biggest weakness is its limited regional availability. The card is not available in countries or regions outside of the US. While BitPay offers relatively low fees for US cardholders making domestic purchases, using a BitPay Card for international purchases involves costly fees.
Customers have complained about various aspects of the user experience. The “Network Cost Fee” in addition to the regular mining fee is not a typical fee associated with crypto debit cards. The company’s lack of response to cardholder inquiries surrounding fraudulent charges is also concerning. During a six month period in 2019, the company suspended ATM withdrawals and cashback pin transactions with little warning to cardholders.
With limited regional availability and numerous user experience issues, BitPay has much to improve before it can become a top contender in the crypto debit card market.